Strong passwords protect you against cybercrime.

Weak passwords can be cracked and used to compromise your accounts, commit fraud or steal your identity.

Passwords are personal – never share your passwords with anyone.

A passphrase is a string of words. Make them memorable – like “NTsunsetsare2Golden>”

Top 5 Password DO's and DON'TS


  1. Use passphrases or strong passwords with at least 12 different characters and a mix of upper and lower case, numbers and symbols.
  2. Create complex and unique passwords for different accounts and websites.
  3. Use more complex passwords on your most sensitive accounts like online banking and social media accounts.
  4. Use Multi Factor authentication on sensitive accounts – like your bank account.
  5. Change your passwords immediately if you think your password or account has been compromised.


  1. Don’t share your password with anyone.
  2. Don’t use the same personal password for different private accounts.
  3. Don’t use common dictionary words, your street address or number sequences, or information from your social media profile (like your children’s or pet’s names).
  4. Don’t use the ‘remember my password’ function on websites.
  5. Don’t store your passwords in easily accessible areas, like under your keyboard, or in your email.

Remember Email Phishing?

A common email phish is a fake IT Support email with links to a form to update your password.

A Service Centre or IT Support will never ask you for your password.

Don’t be phished! Never share your password with anyone.

What is Multi Factor Authentication?

Multi Factor provides a multi-step check to prove your identity. The most common type is to send a code to your mobile phone.

Multi Factor protects your financial transactions if your password has been compromised because online transfers cannot be processed without the code.

Check the security and privacy settings of your online accounts to switch on Multi Factor Authentication.

See for more information on passwords and cyber security.

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